Shipping policy
Thank you for choosing Uzalis.
We currently ship within the United Kingdom.
Order Processing
Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Method
Orders are dispatched using Royal Mail services.
Delivery Time
Once dispatched, orders are typically delivered within 1-3 business days. Delivery times are estimates only and may vary during peak periods, adverse weather conditions, or circumstances outside our control.
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at contact@uzalis.co.uk and we will do our best to assist.
Incorrect Shipping Information
Please ensure that all shipping information is accurate at the time of placing your order. Uzalis cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the damage so that we can investigate and arrange a suitable resolution.
Contact Us
For any shipping-related questions, please contact: